Agentic search in pharmacy retail. How AI assistants answer where to buy medicine and what a pharmacy chain can do
More and more shoppers ask an AI assistant where to buy a medicine in their city. The assistant replies with a list of pharmacies or links to aggregators, and a place on that list cannot be bought. I read the help pages of Yandex, OpenAI, Sber and DeepSeek and the Russian rules on selling medicines. This article covers where assistants get their answers, what a pharmacy chain may legally do and how to measure the result.
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