Strategies that deliver
results

Independent expert and business broker in the pharmaceutical market. I help manufacturers, pharmacy chains, distributors and investors raise the profitability of the business.

18 years in pharma
Commercial and marketing director
No conflict of interest

Services

Operational and commercial consulting for the pharmaceutical market.

Commercial audit and operational efficiency

I work out where the business is losing profitability: purchasing and stock, markup, the assortment matrix, arrangements with manufacturers, staff workload, in-store processes.

What the diagnostics deliverA map of losses with each one priced, a change plan ordered by priority, and the metrics both sides use to measure the effect.

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Pricing and assortment management

A single markup across the whole range is convenient, but the chain loses income on it. I separate prices by the role each line plays: some hold footfall, others earn. Selection of profitable lines, front-margin and back-margin handled together, regulated price caps and competition rules — all written into the rules a category manager works by.

What gets implementedMarkup rules by product group, a rebuilt matrix, requirements for the accounting system, and a method that separates the effect of the changes from seasonality and market movement.

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Online sales: pharmacy e-shops and aggregators

For chains — an online pharmacy that adds turnover instead of moving it out of the stores. For manufacturers — a traceable return on money spent in the online channel. For distributors — an aggregator on terms that work for everyone in the supply chain.

What gets builtA channel model with order economics, terms for working with aggregators and marketplaces, and a launch and promotion plan with metrics by stage.

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Pharmaceutical asset transactions

Buying and selling pharmacy chains, manufacturing sites, marketing-authorisation portfolios and equity stakes. I find the counterparty, work through the asset's economics from its accounts rather than the seller's deck, and keep negotiations closed: the market learns about the deal after it closes.

What the owner getsA preliminary and a final list of counterparties, a valuation with the reasoning behind it, a deal structure, and negotiation support through to signing.

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Preparing an asset for sale

Buyers pay for sustainable profitability backed by figures. Several months before the sale we put the economics in order: loss-making outlets, manufacturer contracts, stock levels, management accounts.

What changes in the assetClean accounts for the buyer, a business without loss-making lines, and a price backed by figures.

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AI agents and automation

Routine decisions that staff take manually today can be handed to an algorithm: repricing, ordering and stock allocation, prompts at the counter, triage of incoming orders and enquiries. I start where the effect can be counted in money.

What starts workingSelected areas for automation with a return estimate, requirements for the vendor or service, a pilot on a limited scope, and rules for supervising what the algorithm decides.

Pharmacies in AI assistant answers

An agentic commerce readiness audit, a FlexPricer product. I check whether Alice AI and GigaChat name your pharmacy chain or your product when asked where to buy it, and whether the price, availability and address in the answer are right. I also check that the purchase path complies with pharmaceutical law.

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Pharmacy staff development

Training and incentives for the counter: product knowledge, induction for new hires, standards of work behind the counter, bonuses and competitions between pharmacies — verified against sales.

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How I work

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01

A 30–40 minute conversation

Free. I go through the brief and tell you whether I can help and whether it is worth doing now.

02

Diagnostics on the numbers

I look at sales, markup, assortment, channels and manufacturer contracts. The output: exactly where the money is being lost, and how much.

03

Solution and rollout

Together with your team we write the rules, procedures and technical briefs, train the staff and follow up on execution.

04

Measurement and tuning

We measure the effect against the metrics fixed at the start. Whatever didn't work gets reworked.

Engagement models

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Express diagnostics

I review your data and hand back a map of profit leakage, priced and prioritised. Then you decide: do it in-house or with me.

2–3 weeks fixed fee

Project

One brief with a clear result: a pricing system, an assortment rebuild, an online pharmacy launch, a counter-staff training programme. I work inside your team.

1–4 months fixed fee, by stage

Ongoing support

I work with your management team on an ongoing basis: reading the numbers, helping to set priorities and take decisions. You get a commercial director's experience without hiring one.

from 3 months a fixed amount per month

Transaction mandate

Finding the counterparty, valuing the asset, negotiating and supporting the deal through to signing. On any one transaction I act for one party only: otherwise word spreads and the asset loses value before the bargaining even starts.

by agreement advance plus a percentage of deal value
About money. The fee depends on the scale of the business, the state of the data and the amount of work, so I give the figure after the first conversation and set it in the contract together with the scope, timing and payment terms. The timings and fee models shown here are indicative and are not a public offer.

How I operate

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I don't take everything

If the brief can be solved without me, I say so in the first conversation and explain how to handle it in-house. I take on work where I influence the outcome.

Metrics are fixed before we start

The starting figures and the metrics we will use to measure the effect are agreed in writing before work begins, so that nobody picks convenient indicators after the fact.

No hidden commissions

I take no fees from the contractors, platforms or manufacturers I recommend.

Financial transparency

Scope, stages, timing and fee are set in the contract before we start. No "additional work" appears mid-project.

Lawful mechanics only

Pricing, promotion and manufacturer arrangements stay within industry and competition regulation, including regulated price caps and the rules on advertising medicines. I don't propose schemes you couldn't show an inspector.

Confidentiality by default

Your project will not appear on this site, in the channel, or in a conversation with the next client.

What I don't do

  • I don't write 200-slide strategies destined for a drawer
  • I don't do government relations or lobbying
  • I don't issue legal, tax or medical opinions — where needed I connect you with specialists
  • I don't handle drug registration, pharmacovigilance or licensing
  • I don't quote a growth percentage before I've seen your numbers
  • I don't act for two competing sides in the same deal

Confidentiality and how information is handled

In this market a leak costs more than any consultant, so the rules for handling your data are fixed before the work starts.

Non-disclosure agreement — before the data

Signed before you send the first data export: data sent without an agreement cannot be recalled.

A separate perimeter for client data

Your exports and documents are stored separately and never used in other projects.

Counterparty screening in deals

Before taking a deal mandate I check the parties against open sources: restrictive lists and signs of nominee structures. Where risk indicators appear, I decline the deal.

No conflict of interest

I don't take overlapping briefs from competitors in the same territory. Any overlap that arises during the work is disclosed immediately, even when it costs me the project.

Expertise

For 18 years I worked as a commercial and marketing director at manufacturers, distributors and in pharmacy retail, and took the decisions on price, assortment and promotion myself. I understand how a chain does its maths, what a manufacturer is after when signing a marketing contract, and where those interests diverge in practice.

What I do is operational consulting: I implement the proposed solutions myself, together with the client's team.

Commercial audit and operational efficiency
Managing front-margin and back-margin
Profitable assortment and manufacturer contracts
Online pharmacies and pharmacy aggregators
Working with the customer base and loyalty programmes
Commercial strategy through mergers and restructuring

Who I Work With

I work with every part of the pharmaceutical supply chain, offline and online.

Manufacturers

Budget flows into chains and aggregators with no traceable link to sales. I build a channel model that shows what you are actually paying for, and prepare product training for counter staff.

What changesA traceable return on marketing contracts, measurement of the share of recommendations at the counter, an online channel that works.

Pharmacy Chains and Distributors

Turnover but no profit: markup runs into footfall, the matrix is bloated, and the online pharmacy takes revenue from your own stores. I rebuild pricing, assortment and channels so profitability grows without losing customers.

ResultManaged markup instead of a flat one, a matrix without dead weight, an online pharmacy that adds turnover.

Owners and Investors in Pharma Assets

Sellers show a deck instead of the economics, and the market hears about the sale before a buyer is found. I check the asset's figures, prepare it for the deal and negotiate through to signing.

What the owner ends up withAn independent valuation before the deposit, a matched counterparty, and a deal that doesn't leak to the market.

Industry partners

I work alongside lawyers, valuers, IT contractors and training platforms where a brief goes beyond my competence. No reciprocal commissions for referrals.

How we cooperateJoint projects, industry expertise for your clients, an exchange of briefs with no hidden terms.

Market analysis

Regulation, prices and pharmacy economics in figures.

I take one concrete situation — a regulatory change, a price, the economics of a channel — and work it through with figures from regulations, company filings and industry statistics, so the calculation can be checked.

Latest insights

Technology
11 min

Agentic search in pharmacy retail. How AI assistants answer where to buy medicine and what a pharmacy chain can do

More and more shoppers ask an AI assistant where to buy a medicine in their city. The assistant replies with a list of pharmacies or links to aggregators, and a place on that list cannot be bought. I read the help pages of Yandex, OpenAI, Sber and DeepSeek and the Russian rules on selling medicines. This article covers where assistants get their answers, what a pharmacy chain may legally do and how to measure the result.

Read
Pricing
9 min

How to Track Competitors' Prices. Four Approaches Presented at Pharmliga

At the autumn Pharmliga forum, competitors' prices came up in talks by pharmacy chains, two manufacturers and a distributor. Pharmacies rely on knowing their own shoppers, Akrikhin has built its own AI agents, Grand Capital forecasts competitors' prices from sales history, and Natura Siberica buys cheap raw data and gets it into shape itself. I compared these approaches with my own monitoring of online pharmacy prices.

Read

Frequently asked questions

How does an independent consultant differ from a consulting firm?
By who does the work. The project is run by the person you spoke to. In a consulting firm the work is often done by analysts who are new to the pharmaceutical market, and part of the budget goes on getting them up to speed. If a brief needs a large team, I will say so in the first conversation and help assemble it from specialists.
We have a commercial director. Why would we need you?
Your commercial director signed off the current matrix and the marketing contracts, which makes them part of the system that needs changing. I work with them: they know the business better, I see what they have grown used to.
We hired consultants before and were left with slides. How will this differ?
Because the rollout starts after the document. Diagnostics finish with a plan that has owners and deadlines; then come the markup rules, requirements for the accounting system, training for category managers and counter staff, and a review of the first results.
Prices on essential medicines are capped. Where is there any room to grow profitability?
Outside the list, and inside the operations. Price caps apply only to medicines on the Essential Drugs List (ZhNVLP): other medicines, parapharmaceuticals, medical devices and personal care are not capped. Beyond markup, profitability depends on the shape of the matrix, purchasing terms, back-margin, stock, write-offs and staff workload.
Our data is a mess: the accounting is imprecise and the exports are unreliable. Can you still work?
Yes — that is the normal situation. I take what exists and separate straight away the data that can be trusted from the rest. Often the first practical outcome of a project is management accounts put in order: without them there is nothing to manage by.
Will you renegotiate our contracts with manufacturers?
I always review them; you run the negotiations. Marketing contracts are a chain's second source of income after markup, and money that has been accrued but never collected turns up there regularly. I show where terms sit below market, where obligations go unmet, and where back-margin leaks away as a discount at the till. I join the talks at your request.
How do you separate the effect of your work from market growth and seasonality?
By comparison with a like-for-like period and a control group. Before we start we fix the counting rules: the same period a year earlier, a separate calculation for comparable outlets and, where possible, a group of pharmacies still working the old way. If the market grew eight per cent and you grew nine, that is exactly what the report will say.
Who from our team will have to be assigned to the project?
Usually three people: whoever pulls the data, a category manager or the commercial director, and a senior person able to take decisions. Full-time involvement is not needed — access and answers within a reasonable time are. If there is nobody to assign, better to postpone: without the team's involvement changes stay on paper.
How much does it cost and what does the price depend on?
On the scale of the business, the state of the data and the depth of involvement. Diagnostics and projects are fixed-fee, ongoing support is a fixed amount per month, an asset transaction is an advance plus a percentage of deal value. I give the figure after the first conversation; that conversation and the initial assessment are free.
How long does the work take?
From two weeks to several months. Express diagnostics: 2–3 weeks. A project on a defined brief: 1–4 months, split into stages. Ongoing support: from three months, because changes to price and assortment do not show in the figures any sooner. Timing on an asset transaction is set by the asset and the market.
What are you accountable for under the contract?
For the scope, the timing and the metrics we use to measure the effect — all fixed in writing before the start. I don't quote a growth percentage in advance: it depends on the market and on execution on your side.
Why are there no clients or case studies on the site?
From a description like "a chain of so many outlets in such a region" people in this market identify the company at once, so names and project details appear neither on the site nor in the channel. You can judge the approach by the articles with their calculations and by the first conversation.

Let's Discuss Your Case

Message on Telegram
What to send in a first message
  1. Who you are and the scale of the business — chain, distributor, manufacturer, investor.
  2. The brief in one paragraph, in your own words.
  3. The deadline you're working to.

I reply personally, usually within the working day. Moscow, UTC+3. No numbers or documents needed before an NDA is signed.

Phone +7 926 145‑07‑47 Email i@tiukos.ru Telegram @tiukos
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